In many businesses today users share a single internet connection. The internet connection can easily become overloaded by users streaming videos, downloading files, checking email…etc. The result of this is slow internet that may even cut out at times. This can cause loss of productivity for employees.
Policies are normally put in place on routers such as QOS (Quality of Service), or bandwidth limits. These policies help prevent users from overloading network connections, but they don’t provide information on what is overloading a network connection.